Frequently Asked Questions
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Will SunLounge fit my window?
SunLounge is designed for most standard flat glass windows. Before ordering, we recommend checking the product dimensions to ensure the perfect fit for your space.
Is SunLounge safe for my cat?
Yes. SunLounge is designed with strong suction support and a stable structure for everyday use. For the best performance, install it only on clean, smooth glass and follow the included setup instructions carefully.
How much weight does it support?
SunLounge is designed to comfortably support most cats. Please refer to the product specifications for the exact recommended weight limit for your selected size.
Can it be folded when not in use?
Yes. The foldable design allows you to easily move or fold the lounge when you need access to the window, curtains, or blinds.
Is installation difficult?
Not at all. Most customers complete setup in just a few minutes. Installation requires no tools and includes a simple mounting process.
My cat is cautious around new things. What if they don't use it immediately?
Some cats jump on instantly, while others take a little time to explore a new space. Placing treats, toys, or a favorite blanket nearby often helps them become comfortable quickly.
How long does shipping take?
Orders within the United States typically arrive within 4–9 business days after processing.
Can I track my order?
Yes. Once your order ships, you'll receive a tracking number by email so you can follow your delivery.
What if there’s an issue with my order?
If your order arrives damaged or there is any issue with delivery, contact us and we'll work with you to make it right.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not satisfied with your purchase, please contact us and we'll help with the next steps.